Complete lead capture
If a customer gives only a name, Callniva continues naturally until the service, reason, contact details, and your custom required fields are complete. The lead is then saved for follow-up.
AI missed-call recovery for real businesses
Turn missed calls into qualified customers.
Five seconds after an unanswered call, Callniva sends the first text, continues with separate AI messages, collects every missing detail, creates a complete lead, books automatically when allowed, sends complete requests for manual review, and alerts your team when a customer needs a person or AI cannot answer safely.
Seven days free. No card required. One trial per owner account.
Live recovery workflow
5 seconds after missed call
One missed call. A complete next step.
Callniva handles the workflow behind the scenes and moves the customer to the correct next action.
One AI. The right next step.
Every customer request reaches a useful outcome.
Callniva follows your business rules, asks for what is missing, and moves forward only when the next step is ready.
Automatic booking
When automatic booking is enabled, Callniva gathers every required detail, checks connected calendar availability, creates the event, and confirms only after the booking exists.
Manual booking review
When automatic booking is off, Callniva still gathers the complete request and places it in a separate review area. Your team can accept, decline, adjust, and confirm it manually.
Human escalation
A human request is created when the customer asks for a person or when AI cannot answer accurately. Automatic replies pause and the full conversation context is sent to your team.
Guided setup
Connect your public SignalWire number to the phone your business already uses.
Customers call and text the public SignalWire number. Voice calls ring a separate forward phone—your existing mobile or landline. Callniva guides you from signup to a tested workflow, and Google Calendar remains optional.
Create and verify the workspace
Start the one-time 7-day trial, verify your email, add business information, and connect Google Calendar or skip it for manual booking.
Prepare your own public number
Create your SignalWire account, add billing there, and obtain a number that supports both voice and SMS.
Verify credentials and import
Callniva validates the required SignalWire access, encrypts the credentials, installs the webhooks, and activates only after reading the configuration back.
Ring your existing mobile or landline
The public SignalWire number is what customers call and text. The forward phone is the separate real mobile or landline that rings for voice calls; Callniva does not supply it. Complete the optional setup-text check when that phone supports SMS, plus the answered-call and missed-call checks before launch.
Separate provider billing: Callniva is a software subscription. You connect your own SignalWire account and phone number. SignalWire bills phone numbers, calls, messages, carrier or registration fees, and applicable taxes separately. See the complete pricing explanation.
Team control
Busy business? Let your team help safely.
When calls, leads, and bookings get busy, you can add team members and give each person only the access they need. Owners stay in control while workers handle conversations, review bookings, follow up leads, and support customers faster.
Add workers and managers
Bring your staff into Callniva when one owner is too busy to handle every missed call.
Control what each person can do
Give access to leads, bookings, conversations, analytics, or settings based on their role.
View business analytics
See recovered conversations, complete leads, bookings, human requests, and team performance in one place.
Keep the business moving
Your team can step in for human requests, booking reviews, and follow-ups without losing context.
Built around your business
Your knowledge, your rules, your team.
Callniva is not a generic auto-reply tool. You control what it knows, what information it must collect, when your business is open, and which team members can access each part of the workspace.
01Team access and permissionsGive each team member access only to the pages and actions needed for their role.
02Business hours and open/closed informationTeach Callniva when you operate and what it should tell customers outside business hours.
03Custom knowledge baseAdd services, policies, frequently asked questions, business details, and internal guidance.
04Custom rules and required detailsChoose what must be collected before a lead, booking, or human request is created.
Business analyticsSee what Callniva recovered
Last 30 days
Conversations126from missed calls
Complete leads42ready for follow-up
Bookings31automatic + manual
Human requests11sent with context
Recovered outcomesWeekly
MTWTFSS
LLead readyAll requested details complete
BBooking confirmedCalendar event created
MReview requestedComplete request for the team
HHuman help sentAI paused with full context
ConversationsLeadsBookingsHuman requestsTeam accessAnalytics
The next missed call can still become a customer.
Start 7-day free trial
Let Callniva handle what happens next.
Seven days free. No card required. One trial per owner account.